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Digital Banking at Freedom Credit Union

Freedom Credit Union’s Online and Mobile Banking gives you the flexibility to manage your money anytime, anywhere—now with even more powerful tools, enhanced security, and greater control. Whether you bank on your phone, tablet, or computer, our upgraded digital banking experience is designed to make everyday financial tasks easier and more empowering.

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  • With Online & Mobile Banking, you can:
  • Manage accounts from any device.
  • View balances and transaction history.
  • Pay bills, transfer funds, and deposit checks.
  • Apply for loans online.
  • Manage certificates.
  • Customize individual joint account access.
  • Control cards and security settings.
  • … and more!
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Person transferring money online using the Freedom CU mobile app, which conveniently allows you to send and receive money on your smartphone.

Transfer Money

Quickly send or receive money from another financial institution.

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Woman paying bills using the Freedom CU app on her mobile phone.

Pay Bills

Paying bills is as easy as the click of a button. Set up recurring payments so you never have to think twice.

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Person transferring money online using the Freedom CU mobile app, which conveniently allows you to send and receive money on your smartphone.

Get Security Alerts

Choose to receive text or email alerts when a transaction is more or less than a specified amount or when your account falls below a set amount.

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Deposit Checks

Simply take a photo of your check with your mobile phone and gain immediate access to funds up to $1,500.

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Person transferring money online using the Freedom CU mobile app, which conveniently allows you to send and receive money on your smartphone.

Manage Certificates

No need to call or visit, simply review and take action on certificate renewals and maturity options right from your phone or computer.

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Apply for Loans

Save time and skip the paperwork. Apply for a loan anytime, anywhere with a streamlined online process.

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Card Controls

Taking control of your Freedom Credit Union debit and credit cards is easier than ever with our online and mobile banking. Right from your computer or phone, you can manage your cards anytime, anywhere, giving you peace of mind and added security. Whether you need to quickly lock a misplaced card, request a replacement, set a travel notice, or request a credit limit increase, it’s all at your fingertips.

 

A bearded man manages his credit card from his phone at a cafe table.

SavvyMoney

By enrolling in SavvyMoney, you can better understand, monitor, and improve your financial health with ease! With built-in credit score access, personalized credit reports, and real-time credit monitoring alerts, SavvyMoney keeps you in control of your financial world. Instantly see what impacts your score, track changes as they happen, and discover customized tips to help you save more and borrow smarter.

 

A young woman checks her credit score from the comfort of her sofa using digital banking.

Get Started with Mobile Banking in 3 simple steps

1

Enroll in Online Banking

To use mobile banking, you’ll first need an online banking account. Visit our online banking enrollment page and follow the prompts to get started.

 

2

Download the Mobile App

Once you’re enrolled in online banking, download the Freedom Credit Union mobile banking app from your device’s app store (Apple App Store or Google Play Store).

 

3

Log in and Get Started

Open the app and log in using the same username and password you created for online banking. Now you’re ready to experience the convenience of mobile banking!

 

 

Mobile device showing FreedomCU mobile app

View your credit score for free

Easily keep track of your credit score, analyze trends, and learn how to increase your credit score with free access to SavvyMoney.

Download on the App Store Get it on Google Play

“Freedom was very comforting in helping me access my account on mobile. Truly world-class service!”

Digital Banking FAQs

  • SavvyMoney® Credit Report and Score is a comprehensive Credit Score program offered by your financial institution, that helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score and can see the most up-to-date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how your financial institution can help save you money. Learn more here.
  • Yes, you can! Learn more here.
  • Yes, in most cases you can. Typically, the primary (or first-named account holder) will keep the current username. To get started with your own login, register using any member number where you’re an account holder on all the deposits and loans. Once logged in, you’ll see a personalized view of all your deposits and loans at Freedom Credit Union across any other membership accounts you hold.
  • Yes, inside digital banking, follow the steps below: For Mobile App:
    • Click on the menu icon
    • Select "Open an Account" or "Apply for a Loan"
    • Select Apply/Open.
    • Identify the type of account you want to open.
    • Follow the steps.
    For Desktop:
    • On Digital Banking's main navigation click on "Open an Account" or "Apply for a Loan"
    • Follow the steps.
  • Yes, you can open additional accounts on the app, including savings, high yield savings, or checking, etc. To do this, tap "Accounts” to get a list of your accounts, then tap the plus sign “New” located below you accounts, choose which type of account you would like to open, then follow the prompts. You can also click on the Menu icon in the lower-right corner and select “Open a Share or Certificate”. (www.selco.org)
  • Please send us a secure message or call the Service Center at 215-612-5900 during business hours. To send a secure message, click on the envelope in the upper-right corner. In the mobile app, you can chat with a live agent by selecting ‘Chat’, and you can also send us a secure message by going to the ‘Messages’ section of your profile.
  • On the website
    • Click on the “User Settings” or the person icon on the top right.
    • Then click on “Profile.” There you can update personal details such as your email, phone number, and address
    On the mobile app
    • Click on the menu on the bottom right-hand corner.
    • Then click on “Settings.” Then click on “Profile.”
  • You can reset your password by clicking on the "Forgot your username or password?" link on the digital banking login page. Or you can call the Service Center at 215-612-5900 during business hours so that we may reset your password.
  • You may be locked out. As a security feature, if you unsuccessfully attempt to log on to digital banking 3 times, access will be denied for your account. This is to prevent someone from trying to guess your password. If you are having difficulty logging on, please call the Service Center at 215-612-5900 during business hours or click on the "Forgot your username or password?" link at the digital banking login screen to unlock your account.
  • By enabling Face or Fingerprint ID, you can log in quickly and securely without entering a security code every time. However, as an additional layer of security, you may be prompted to enter a code on occasion. Please note: Your initial login for every device will require security code verification. DO NOT share any verification codes with anyone.
  • Choose the relevant account from the homepage.
    • Select Details.
    • Here you'll find your member number (along with share ID), Freedom Credit Union's routing number, and your full account number. Your full account number, listed under the "Account Number for ACH/Direct Deposit" heading, will be the one you'll use when setting up direct deposit or making ACH transfers.
    • You can also find your routing number by tapping Menu then scrolling to the bottom of the page.
  • You can register for Online Banking by selecting Login from freedomcu.org, then selecting Register. You can register for Online Banking using the Freedom Credit Union App by selecting Register on the first screen once the app opens. To get set up to use Online Banking or the Freedom Credit Union App, you’ll need the following:
    • Account/Member Number
    • First name
    • Last Name
    • SSN
    • Date of Birth
    • Zip Code
    To see a full list of commonly asked questions surrounding Mobile & Online Banking, click here.

To ensure you have a smooth transition during our online and mobile upgrade, we’ve extended our support availability. Our Call Center team will be available to assist you from 8:00 AM to 10:00 PM EST every day through Friday, April 10th.

We are here to help you!
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