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Notice Details

An Important Notice Regarding COVID-19 and Freedom Credit Union.

 
To our members

The health and safety of our members and employees are important to us at Freedom Credit Union. We are actively monitoring the reported spread of COVID-19 and are taking precautionary measures to ensure we are able to meet the financial needs of our members in the event of local impact. Freedom regularly updates its Business Continuity Plan to ensure uninterrupted service to our members.

Now more than ever, we encourage you to access your account from home 24/7 using our new and improved Mobile App and Online Banking. These options allow our members to check balances, transfer funds, deposit checks, pay bills, apply for loans and more.

Learn more.

If you visit our branches, please know that Freedom staff receives regular communication on the importance of hand washing and not coming to work when they are ill. We’ve updated our daily cleaning procedures to include the use of stronger disinfectant products on high touch surfaces. The Centers for Disease Control and Prevention (CDC) encourages social distancing, which entails staying three feet away from other individuals, and avoiding physical contact such as shaking hands. These tips are relevant any time there is concern over the spread of germs during cold and flu season. For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or your local health department website.

We will continue to closely monitor the situation and evaluate additional measures to support our members as needs arise.

As always, thank you for your membership.

 

Loan Payments Relief

In these unpresented times we have taken a bold step to give you relief from loan payments on the following loans for 30 days.

  • Auto Loans
  • Credit Cards
  • Home Equity Loans
  • Home Equity Line of Credit(HELOC)
  • Line of Credit(LOC)
  • Shared/ Certificate Loans
  • Personal Loans

Members who seek relief from their mortgage payment please contact 800-262-6574.

 

Locations and Hours:

Due to staffing issues and in an attempt to keep our staff and you, our members safe, we have made the following changes to our Branch Operations:

Warminster and Abington

  • Will be closed to lobby traffic
  • Drive thru will be open for business

o  Hours of Operation - 9 to 4:30 M-F - No Saturday Hours

Lansdale and Drummond Rd

  • Will be closed to lobby traffic

Operation Center

  • The rest of the operation of your Credit Union is business as usual. All staff have been equipped with lap tops and head sets and are able to work remote to service all of our member’s needs, with the exception of taking a deposit. Our call center staff are ready and able to help you work through the process to set up access to mobile and home banking. Give us a call and get started today.

 

Emergency Loans

If you are in need of a Short Term Emergency Loan, we have 12, 18, and 24 month terms available.

Click here to learn more.

 

Mobile App

  • If you come to a branch to deposit a check and then move money around you can do the same thing with our mobile and home banking app. Using the mobile app keeps you and our staff safe.

 Apple® Users: Click here to Download App

Android™ Users: Click here to Download App

These are trying times for everyone. We are making these changes to help do our part to keep everyone as safe as possible. We have the technology available for you to conduct your routine transactions, just give it a try.