New Computer System
After 30 years with the same data processing company we find it necessary to move away from this vendor in order to continue to meet our members’ needs. It’s unfortunate, but the company was not keeping up with the new technology available and therefore we were not serving you our member.
The conversion to the new system, which is scheduled for October 1st of this year, will bring with it some change. The systems that you currently use will look different but will function the same way and will offer more features for your use.
The services that will be directly affected by the conversion will be our Telephone Teller, Home Banking, and the bill payer system. There is nothing you will need to do. Your account number and passwords will remain the same. As we move closer to the conversion date, you will be receiving more information in the form of emails and direct mail to the address we have on record. As you receive this information please start to get familiar with the new processes.
Everyone here at your Credit Union has been preparing for months getting ready for the conversion. The staff is working hard to make sure that this transition is as smooth as possible. With our combined efforts I’m confident we will have a great transition.
Be on the lookout for more information about the conversion in the coming months.
We encourage all our members who have a smart phone or iPad and a need to deposit a check to try our remote deposit App. It will save you time and time is money so give it a try and start seeing the benefits of this great service.
Join the 5,500 members who have deposited over 39,000 checks for a total of $14.5 million. By using this service the members have saved your Credit Union $239,070.
If you need help getting started give us a call at 215-612-5900 and a capable call center representative will be glad to help you get started.
Stop the Merchant Data Breaches
It seems as if almost daily there are new merchants coming forward with confirmed data breaches. In early September, a major retailer was hacked by a new form of malware that infected the company's payment card systems and another encountered a breach that ran from August to October involving the theft of customer data at various store locations. These locations were infected with Backoff malware that has targeted other retailers across the country.
Merchant data breaches continue to be a chronic issue that cost Credit Unions millions of dollars each year yet merchants are not currently held accountable for these breaches. You can help by sending a simple and clear message to Pennsylvania's Congressional delegation: "Stop the Merchant Data Breaches." Contact your Member of Congress by visiting Stop the Data Breaches and click on the "Take Action" link.
Stay abreast of new developments by checking the latest news at Stop the Data Breaches.
Information Regarding Pop-ups and Malware
Freedom Credit Union takes every measure to ensure the security of our Member's data. We do not subscribe to external solicitations including pop up advertisements, contests, or other third party requests for your personal information. If you receive "pop-ups" while on our website or home banking, please do not click on the links as they may be malware. More information regarding malware and how to remove pop-ups can be found at http://malwaretips.com/blogs/remove-customer-poll-com-virus/